Services

Greeley Evans Transit will provide the standarized door-to-door service to the paratransit customers needing to go their doctor or meet their other medical need(s) and choosing to go to UC Health. If the conditions of eligibility for the trip do not meet the conditions listed for a conditionally eligible customer, the customer must then follow the procedures for the general public. No changes are necessary to the current process of scheduling a paratransit ride.

Greeley Evans Transit will provide a standardized curb-to-curb service for customers needing to go their doctor or meet their other medical need choosing to go to UC Health.  The customer may call into GET dispatch at least a day in advance, and up to 14-days in advance to set up a Call-N-Ride trip.  Same day trips may be accepted, subject to vehicle and seating availability.

The round trip will be scheduled to pick up the customer at the Greeley Mall Transfer Center.  The vehicle will take the customer to the main entrance of the UC Health hospital and return to the Greeley Mall Transfer Center.  To maximize efficiency, customers with appointments within the same reasonable time frame will be scheduled together, with the potential of being dropped off up to one hour before the appointment and being picked up as late as one hour as the requested time.  It is the responsibility of the customer to make sure they are at the Greeley Mall Transfer Center at the scheduled time provided by dispatch and any transportation means to meet that scheduled time.  The customer is also responsible for any transportation necessary after they arrive upon return at the Greeley Mall Transfer Center and getting to their next desired destination.

The first time a general public customer calls in to place a trip request, the customer will have to build a profile.  Additional questions of the customer may be asked including, but not limited to:  Name, Mailing Address, Phone Number, E-Mail Address, Mobility Status, etc.

The seating capacity on any of our Call-N-Ride vehicles is eight passengers with three wheelchair-seating areas, totaling eleven passengers.  Seatbelts are available and required for all passengers.  “Standing Room Only” will not be allowed on this service.

Each rider will be charged $3.00 per person, each way for this service.  Fare policies established for guests and Personal Care Attendants will apply.  Transfers from the fixed route service to the Call-N-Ride service will not be valid, as the Call-N-Ride vehicles are not equipped to accept or produce transfers.  Customers using passes (24-Hour, 31-Day, 90-Day, Annual, etc.) will not be able to utilize them on this Call-N-Ride service for the same reason.  Customers may purchase bulk Call-N-Ride tickets or punch cards to use for the listed price (currently $48.00 for 20 rides).

The driver will begin the shuttle route from the Greeley Mall Transfer Center onto 23rd Avenue following the start of Route 1. Once on 27th Street, the driver will turn onto the on-ramp of US Highway 34 Bypass and proceed westbound.  The driver will continue on US Highway 34 Bypass to 65th Avenue, then turn left on 65th Avenue and proceed to 29th Street. The driver will turn right on 29th Street, proceed through the first roundabout, and continue west to the UC Health main entrance.  The return route will be the reverse identical route traveling along US Highway 34 Bypass, and exiting at 23rd Avenue exit.

The current policy applies to all riders of this Call-N-Ride service.  Any cancellation within two-hours of the scheduled time will be considered a late cancellation.  Any person who does not show for their appointed time will be deemed a no-show.  Excessive late cancellations and/or no shows will results in suspension from utilizing any applicable Paratransit and Call-N-Ride service.

Due to the inability to properly and safely secure bicycles on the Call-N-Ride vehicles, bicycles will not be allowed on board.  They can be locked up at the bike racks at the Greeley Mall Transfer Center and retrieved upon return.

Walk-Ups to the bus at the Greeley Mall Transfer Center and at the UC Health Campus will be accepted, subject to seating availability.  The driver shall collect the contact information for the rider (name, address, phone number) on a provided form and drop off to dispatch at the end of shift.

The pickup and drop off point at the Greeley Mall Transfer Center will be at the Transfer Center Island.  If necessary, the alternative points will be at the movie theater on the south side.

The pickup and drop off point at the UC Health campus will be the curb in front of the main parking lot to UC Health on 29th Street.